Shipping Policy

DELIVERY POLICY

Our deliveries have been impacted due to Govt COVID regulations and we won’t be delivering or accepting orders until further notice in non-serviceable areas.

Read all about our response to 

STANDARD SHIPPING – RS. 149.00 ON ALL ORDERS

FREE DELIVERY ABOVE RS. 999.00

Your order will be delivered within 7 working days in India following the order confirmation. Additional business days may be required for delivery during peak selling periods .
Out of India Delivery will take 14 to 21 working days

WHERE WE DELIVER

We are delivering everywhere except containment zones.  

We deliver to customers who are 18 years and above, with an address in India. Please note, that some areas may be excluded from delivery. You will be notified about this during checkout.

You may choose to have your order delivered to your home or an alternative address. In checkout you can change the delivery address and/or add a new one.


CAN I CANCEL OR AMEND MY ORDER?

We start processing your order quickly which means we can’t make any changes once it’s confirmed. This includes changing the delivery address or delivery option. 

However, you may be able to cancel your order and place a new one instead as we have a short grace period after the order is confirmed. 

Sign in to My Account and view your online orders under My Purchases. If the ‘Cancel Order’ button is visible, you can select this option and your order will be cancelled. If the button is not visible, it is too late to cancel your order as processing has begun. Should you need to, you can find out about return options instead

WHY DO SOME PRODUCTS IN MY ORDER HAVE DIFFERENT PACKAGING?

We’re taking steps in our commitment to mostly using packaging materials from recycled or sustainable sources. As we are testing to find alternative solutions, your parcel might be packaged in a paper bag or you might have received items without individual polybags.

These steps are just some of the ways that we are exploring and contributing towards a sustainable future.

 

TRACK YOUR PARCEL

We are committed towards a sustainable future! Reducing plastic packaging is one such step towards our commitment.

As soon as we start packing your order we will send you a shipping confirmation email with the delivery details and a link to track your parcel online. 

You will also be able to track your order under ‘Orders’ when you sign in at My Account.

Please note, that it can take some time before the tracking information is uploaded.

Please note that very small and light packages might be delivered through the mailbox, and therefore cannot be tracked.

 

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